By Jaime Levy Pessin
A DOW JONES NEWSWIRES COLUMN
NEW YORK — State regulators are trying to give seniors more options to get out of long-term annuities that may have been improperly sold to them.
The state of Florida has legislation pending that would give older investors four extra days to reconsider any annuity purchases. In Minnesota, regulators have incorporated refunds into settlements with deferred annuity providers, allowing investors over age 65 who bought annuities from those firms after 2001 to rescind their purchases without penalty. A recent California settlement requires a long-term annuity provider to, in the future, call some seniors who buy the products and make sure they understand exactly what they’ve purchased.
“It’s important that seniors have the opportunity to really understand these products before they buy them,” said Karen Tyler, president of the North American Securities Administrators Associationand North Dakota’s securities commissioner. “Provisions that are geared toward a period of time after the sale offers the investor another level of protection.”
State regulators have long been concerned about the sale of long-term annuities to seniors, because the investments can lock up their money for years and seniors may need access to their money immediately. The latest moves come at a time when, at the federal level, proposals to simplify regulation might reduce the role of state regulators in investor protection. The states’ lawsuits were filed before the recent federal proposal was unveiled.
Michael DeGeorge, general counsel at NAVA, an annuity industry trade group, said the organization doesn’t condone misleading sales practices, but worries that regulators might paint annuities with too broad a brush.
“We think it’s unfair to blame the product,” he said. “Annuity products can be beneficial for a number of older people.”
The state-level push to give investors a way out of long-term annuity purchases comes amidst a keen regulatory concern that financial-services professionals are taking advantage of senior citizens. Especially as Baby Boomers start to retire in droves, the amount of money people have available to invest is staggering: A fund-industry trade group estimates that retirement assets amounted to $17.4 trillion by the end of 2007’s second quarter.
Worries About Fraud
Regulators worry that the huge assets are spawning a wave of fraud against people who might not have the financial know-how to protect themselves.
They have grown increasingly concerned about long-term annuities because people must hold onto them for years in order to avoid paying surrender charges. That doesn’t make sense for people who have shorter life expectancies or who may have an immediate need for cash with no way to earn it.
Also, long-term annuities tend to pay high commissions to the financial advisors who sell them, giving financial advisors a big incentive to push the products.
In Florida, a bill pending in the state House of Representatives would extend the state’s “free-look” period from 10 to 14 days for people over age 65 who buy any kind of annuity, giving seniors extra time to rethink their purchases, according to Florida Rep. Clay Ford, who introduced the bill. Originally the bill would have extended the free-look period to a year, but Ford said the industry protested and the two sides compromised at the 14-day mark.
“Part of the hazard is if they have their savings tied up there, they don’t have it in cash,” Ford said. “It’s a dangerous thing if they don’t understand what they’re doing.”
Minnesota’s attorney general has been aggressively pursuing lawsuits against deferred-annuity providers, alleging unsuitable sales practices. As part of settlements with Allianz Life Insurance Co., a unit of Allianz SE (AZ), and American Equity Investment Life Insurance Co., people ages 65 and older who bought annuities from those companies after Jan. 1, 2001 can submit claims for full refunds without penalties.
Regulators will consider whether the products were unsuitable or sold improperly, and the attorney general’s office has said refund requests will be “‘liberally construed” in favor of the consumer.”
An Allianz spokeswoman said the company has been proactive in establishing a nationwide suitability program that “exceeds market standards.”
“We want to ensure that consumers purchase only those products that meet their needs and support their financial objectives,” the spokeswoman said.
Wendy Carlson, general counsel and chief financial officer at American Equity, said her firm was committed to ensuring that customers understand the products they’re buying.
“If people aren’t interested in a long-term savings product.. it’s not the right product,” she said.
Two Other Pending Suits
Two other similar lawsuits are pending, said Minnesota Solicitor General Al Gilbert.
Gilbert said that seniors are “putting substantial amounts or all of their money into these,” but that they “don’t have the same flexibility in terms of source of income.” This can be especially problematic for a population that may need access to their money to pay for things like medical expenses or long-term care.
In California, the state’s insurance commissioner recently came to a similar settlement with Allianz. As part of that settlement, Allianz will in the future have to contact people who are either 75 and older or who reside in assisted-living facilities, after they’ve bought a long-term annuity. In phone conversations, the firm must confirm those buyers’ “thorough understanding” of what they purchased.
The Allianz spokeswoman said it had started a similar pilot program in December 2006 with one pool of agents. The program’s official launch, which opened the program to all sales involving customers over age 75, began last month.
It’s not just state regulators getting in on the refund act. Earlier this year, the Financial Industry Regulatory Authority fined a Chicago company in part for making unsuitable sales of variable annuities. As part of the penalty, the 23 affected customers were allowed to sell their annuities back to the company without penalty. The company had to pay any surrender charges.
Finra also recently enacted a rule that will require broker-dealers to ensure the purchase or exchange of a deferred variable annuity is suitable for a specific customer.
The AARP is supportive of efforts to protect seniors from unsuitable annuity sales; the advocacy group for people over 50 years old is supporting the Florida legislation, which includes other protections aside from the refunds, said Lori Parham, the state’s AARP director.
“There’s a real sense that folks are being taken advantage of, and it’s time something be done,” she said.
(Jaime Levy Pessin covers compliance and regulatory issues affecting financial advisors.)